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Roaming Rates

Except for Aruba, Curacao, St. Eustatius, St. Maarten and Saba all destinations are being charged per minute for the first minute of the call. After the first minute users are being charged per second.

   Kla postpaid / prepaid
  USA 60s /1s $1.00 $2.00 $2.50 $1.00
  Venezuela 60s /1s $1.00 $2.50 $3.00 $1.00
  China 60s /1s $1.00 $2.50 $3.00 $1.00
  Peru 60s /1s $1.00 $2.50 $3.00 $1.00
  Rest of South America 60s /1s $1.00 $2.50 $3.00 $1.00
  Rest of World 60s /1s $1.25 $2.75 $3.00 $1.00
  Curacao (UTS) 1s/1s $0.29 $0.29 $1.25 FREE
  St. Maarten (UTS) 1s/1s $0.29 $0.29 $1.25 FREE
 
   Kla postpaid / prepaid
  Countries Sending Receiving Ch. Interval Rate
  The Netherlands $0.25 N.A 10KB / 10KB $4.99
  Colombia $0.35 N.A 10KB / 10KB $9.99
  Dominican Republic $0.35 N.A 10KB / 10KB $14.99
  Rest of Caribbean $0.35 N.A 10KB / 10KB $14.99
  Netherlands Antilles
  (A, C, St. M / Eu, Saba)
$0.15 N.A 10KB / 10KB $1.19

Data roaming bundles are valid for Kla postpaid Unlimited costumers and can be purchased through our call center by calling 139 (or +599 7157070 when abroad). The costs of the roaming bundle will automatically be billed to your Kla postpaid account.

If you purchase a bundle for a certain destination, it will not be valid anywhere outside of that zone. If, for example, you travel to the USA and Colombia and want to purchase a bundle for both destinations, you need to purchase a bundle for zone 1 and a bundle for zone 2. Once your bundle duration expires, your data roaming bundle will be deactivated and you can purchase another bundle if desired.

SMS bundle expiry notification

Kla will send you notifications to inform you on your bundle usage. These messages are delivered with a delay, so your actual usage could be higher than mentioned in the SMS. Upon bundle expiration you will have the option to renew your bundle by calling our call center at 139 (or +599 7157070 abroad), turn off data on your phone by dialing *123#, or to continue using data roaming at the regular data roaming rates.

Please note: if you switch off your data by dialing *123#, you have to redial *123# to turn your data back on

SMS Free Data Usage

If you don’t have a Data Roaming Bundle and are roaming freely at regular data roaming rates, Kla will inform you in case you excessively use data roaming. We will send you an SMS with an estimation on the amount of data roaming you are using, your total data roaming usage for that month and the total cost of the usage. Customers who purchase a roaming bundle will not receive these SMS alert messages while using their bundle. If you exhaust your bundle and continue using data at regular rates, you will receive an SMS upon high data usage. If you don’t wish to receive these SMS alert messages, please contact our call center at 139 (or +599 7157070 from abroad).