Fiber to the Home Project
In December 2014 TELBO has started the roll out of an island wide ‘Fiber to the Home’ project. During this project, which will last to approximately December 2017, all home and business locations will receive a optic fiber connection replacing the existing copper network. Below you will find a temporary planning of the roll out by area. Please keep in mind that the planning is subject to change.
Planning Fiber to the Home
Fiber migration 2015 Amboina, Nikiboko Zuid (main road only), Hato, Kralendijk, Belnem, Sabadeco
Planning fiber migration 2016 Antriol, Kralendijk, Nikiboko, Tera Kora, Salina, Republiek, Sabadeco, Santa Barbara
Planning fiber migration 2017 Rincon, remaining Areas
Planning network migration
As part of the FttH project, customers will migrate to a new network. In most areas the network migration and the migration to fiber will take place at the same time, but in some areas the network migration will be carried out beforehand. Currently we are working on a network migration in Belnem.
Important to know
It is importantant for you to know that:
- During the roll-out all households and businesses have the right to receive a free of charge fiber connection
- Non-existing customers are not obligated to accept TELBO services after being connected to the fiber network
- Existing internet customers will get a substantial speed upgrade at no additional cost
- No monthly surcharge applies for existing service contracts delivered over -fiber
- TELBO offers technical support in case required
What is fiber?
An optic fiber connection is a flexible, transparent fiber connection made of glass or plastic, which permits transmission of data (in the form of light) over long distances at higher bandwidths than copper wire cables.
Connected to fiber TELBO is able to offer a more stable connection and new services such as HD TV and super high speed internet up to 100 Mbps.
Quality of service
First of all this new technology results in a better data signal to your home minimizing the chance of service interruptions. We are also able to solve a large number of interruptions much faster because modems and setup boxes can be read and adjusted remotely. (read more)
Change of invoice
Together with the arrival of a new network TELBO will implement a new billing system. This requires the recurring charges for telephone, television and Internet to be billed in advance, and the variable costs (phone calls) to be invoiced afterwards. (read more)
Residential customers who are currently using a 5 Mbps internet connection will get a free internet upgrade to 10 Mbps download speed / 2 Mbps upload speed. Customers who are using a 10 Mbps internet connection will get a free internet upgrade to 20 Mbps download speed / 4 Mbps upload speed. (read more)
For information about our fiber business portfolio, please contact TELBO Business Solutions at +599 – 715 7027 or firstname.lastname@example.org
Delivery of your fiber connection
The delivery of your fiber connection will progress in three steps:
- Work preparation
- Work execution
- Work completion (read more)
For additional information and updates about the planning process visit www.telbo.net or call 717-1115. You can also reach us at email@example.com or like our Facebookpage (TelboNV) in order to receive fiber updates.